Explains lab test results and medical reports to you in simple language.

LifeLabs (MyCareCompass)

Most routine results are available within 24–48 hours after your visit.

1. Log in: Access your account at MyCareCompass.
2. Navigate: Click on the "Reports" or "Results" tab.
3. Select: Choose the specific lab visit or test you want to view.
4. Download: Click the "Download PDF" button (select "Summary Report" for a clear overview).

Dynacare (Dynacare Plus)

Dynacare Plus is a paid or sponsored service that tracks results over time.

1. Log in: Sign in at Dynacare Plus and ensure your identity is verified (e.g., via Interac verification or a provided PIN).
2. Navigate: Select "My Lab Results".
3. Select: Click on a specific order from your Order Summary to see the results overview.
4. Download: Look for the "Create PDF" button. If a report is already pre-generated, click the provided link to open and save it.

Alpha Labs (Patient Portal)

Results are typically available within 48 hours for most routine tests.

1. Log in: Go to the Alpha Patient Portal and log in.
2. Navigate: Click on the "Quick Tests™" link or view your results dashboard.
3. Select: Open the specific result you wish to save.
4. Download: Scroll to the bottom of the results page and click "Download PDF".

Biron Groupe Santé (MyBiron)

This provider primarily serves Quebec and delivers results directly to your account.

1. Log in: Access your account at MyBiron.
2. Navigate: Go to the "Results" or "Laboratory" section of your dashboard.
3. Download: Click on the desired result; reports are provided in PDF format for one-click downloading.

Provincial health gateways

If you cannot find your report through a private lab portal, you can often download them from provincial records.

• Ontario: Access the Ontario Health (OLIS) system or your local hospital's MyChart.
• British Columbia: Use the Health Gateway to view and download lab results securely.
• Unity Health Toronto: Use the hospital network's patient portal or MyChart to view and download results.

How to get your radiology reports

Patients can access their medical imaging results through three primary channels.

• PocketHealth (common for private & community clinics): Many private clinics and some hospitals use PocketHealth to share diagnostic-quality images and reports directly with patients. Once you're enrolled, you can view your records as soon as they are uploaded, often before your follow-up appointment.
• Provincial health portals:
  • Ontario: Use MyChart (tethered to specific hospital networks like Sunnybrook) or Ontario Health for hospital-based imaging.
  • British Columbia: The Health Gateway provides access to diagnostic imaging reports from public health facilities for tests performed after September 2023.
  • Alberta: Residents can use MyHealth Records to view reports for X-rays, CTs, and MRIs, typically within 48 hours of completion.